Achieve future super fund growth
Superfund Listening is an insights program designed specifically for the superannuation industry. It empowers you to manage your own member insights program end-to-end.
Superfund Listening captures insights from every touchpoint in the member journey to power your super fund’s success.
Superfund Listening gives you member and market metrics on:
Integrated & Immersive
Find real insights in member feedback
Superfund Listening supports your superfund’s understanding of the market and members and helps you meet member needs. It generates rich, deep insights from your members’ feedback to drive action and demonstrable ROI.
Engage members like you never have before
Powered by EVE™ Conversational AI. Beyond traditional surveys, Conversational AI makes listening to customers a positive brand-building experience.
Effortlessly deep-dive into your member insights
Advanced text analytics methods are used to analyse and visualize feedback at scale including sentiment analysis, text clustering, auto-coding and emotional thematic analytics. Below is an analysis based on over 1,700 members of assorted Australian Superfunds. Our Conversational AI companion, EVE, was able to the determine the context See the full results here.
The Evolved Group can provide various levels of implementation; we can be as involved as you would like us to be.