Retailing is changing and understanding shoppers is more important than ever – purchase decisions start long before shoppers visit your store. Retail Listening has been specifically designed for retailers based on best practice by retail experts. Retail Listening captures insights from every touchpoint in the shopper journey to power your success.
Retail Listening gives you shopper and market insights on:
Integrated & Immersive
Generate real value for shoppers
Retail is changing and understanding shoppers is more important than ever. Shoppers are changing how they shop, why they buy and where & when they buy. In an environment where you and your competitors are on shoppers’ phonesand available 24-7, understanding and integrating shopper feedback is critical to developing a winning retail strategy.
Engage customers like you never have before
Beyond traditional surveys, Conversational AI makes listening to customers a positive brand-building experience.
EVE (Evolved Verbatim Engine) replaces traditional surveys with AI-powered conversations. You can train EVE to focus on particular topics of interest with different routines to prompt and explore unexpected topics.
The Evolved Group can provide various levels of implementation; we can be as involved as you would like us to be.