The Evolved Group is an insights-technology firm connecting organisations with humans through meaningful engagement. We combine innovative AI-powered conversational engagement technology with deep insights consulting experience. We help our clients gain commercially valuable human insights from employees, customers and consumers.

Our Mission

Unlock customer and employee insights to create better human experiences

We apply research expertise with AI-powered conversational engagement technology to understand how people think, feel and act, in their own words, helping you to make decisions and create better human experiences.

Global Offices

We have a presence across Australia, New Zealand, Canada and the USA. Our partner network extends to the UK and across the Asia Pacific Region.



New Zealand


United States

Our Team

The Evolved Group is renowned for being passionate about client service. Our people are enthusiastic and authentic. We’re team players and innovative thinkers who enjoy working within a team to help solve problems and learn from our clients’ customers.

Our diverse team has extensive Australian and global experience working client side and supplier side across a breadth of business verticals and with B2C clients and B2B clients. Collectively, we have expertise in retail, telecommunications, FMCG, education, media, financial services, insurance, aviation, website and government/GBE.

Garreth Chandler

Founder - CEO

Shane Hall

Founder - Technologist

Arletta Turnbull

Head of Insights & Consulting

Belinda Jennings

Head of Communities & UX

Jo Somerville

Group Account Director

Alex Kokshoorn

Executive Manager

Paul Burley

Head of Growth

Simon Davey

Head of Development Services